Updates

HUB Models Case Study

Health & Housing, Service Enriched Housing

Sustainable Pathways for Healthcare Investment in Housing: Lessons from HUB Models

First in a series, this SAHF case study highlights HUB models as a promising pathway for healthcare investment in resident services, while reducing the need to navigate complex healthcare systems. This includes two examples from housing providers Mercy Housing and The Community Builders on how they are advancing health and housing partnerships.

Abt Cover

Centering Residents, Financing, Health & Housing, Impact, Policy, Service Enriched Housing

Two New Reports Demonstrate the Impact of Resident Services

New research from Abt Global finds that service-enriched affordable housing properties generate 26% higher Net Operating Income than comparable properties without resident services.

Complementary research from SAHF also shows that resident services are strongly associated with greater housing stability, financial resilience, and improved health outcomes—demonstrating the dual impact of services on both resident well-being and property performance.

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Centering Residents, Financing, Policy, Service Enriched Housing

New White Paper: Building Financial Assets for Residents in LIHTC Communities

SAHF, together with its partners in the Asset Builders Alliance, release a new paper, Building Financial Assets for Residents in LIHTC Communities, outlining scalable asset building models for residents living in LIHTC properties.

Centering Residents, Energy and Resilience, Health & Housing, High Performing Homes, Impact, Policy, Service Enriched Housing

SAHF Spotlight Newsletter: June 2025

JUNE 2025 SAHF SPOTLIGHT: Resources and insights for creating the places people call home

Centering Residents, Energy and Resilience, Health & Housing, Healthy Homes, Impact, Policy, Service Enriched Housing

SAHF Spotlight Newsletter: November 2024

November 2024 SAHF SPOTLIGHT: Resources and insights for creating the places people call home

Centering Residents

Centering Residents: Measuring Satisfaction, Agency & Voice

SAHF revisits and updates two previously published reports on resident agency and voice, with support from the Robert Wood Johnson Foundation and Successes Measures. This updated guide details specific ways in which housing providers can assess and measure whether residents feel like they have agency in the community where they live.

Centering Residents, Policy

SAHF and CHP Launch “Fostering a Culture of Housing Stability: A Case Study of Evolving Staffing Models and Collaboration”

SAHF released a new case study, “Fostering a Culture of Housing Stability: A Case Study of Evolving Staffing Models and Collaboration,” which explores how Community Housing Partners (CHP) has integrated resident services and property management, prioritizing housing stability with a recognition that property and resident sustainability are linked.

Centering Residents, Service Enriched Housing

New Toolkit for Measuring Outcomes in Affordable Housing

SAHF publishes a new toolkit detailing how affordable housing providers can measure and evaluate resident outcomes in ways that intentionally center equity and residents in the process.

Centering Residents, Health & Housing, Impact

Measuring Resident Agency and Voice in an Affordable Housing Setting: A Set of Guiding Questions to Move Forward

Measuring Resident Agency and Voice in an Affordable Housing Setting: A Set of Guiding Questions to Move Forward outlines measures and data gathering practices to assist housing practitioners with measuring organizational policies and approaches that support resident voice and agency while also building off measures many housers are already gathering.

Centering Residents, High Performing Homes, Healthy Homes

Centering Residents in Building Decisions

As affordable housing providers strive to become more inclusive and person-centered, over the past year SAHF member, Community Housing Partners (CHP), explored new ways to deepen engagement with residents before, during and after a major rehabilitation at a 78-unit affordable townhome community in Blacksburg, Virginia. CHP applied SAHF’s resident benefits framework to focus on the benefits of building upgrades and to conscientiously involve residents as key partners in the decision-making process. While doing this in the middle of the COVID-19 pandemic had its challenges, CHP learned many valuable engagement strategies and lessons during this experience. These lessons are highlighted in SAHF’s Centering Residents in Building Decisions case study.