As part of SAHF's Housing Stability Cohort, SAHF has collected example resources around resident communications touchpoints. Links to the individual resources are included below.
The documents linked here are intended for use as examples only. Exact duplication should be avoided.
- Trauma-Informed Housing Toolkit: Housing Stability Resources (POAH)
- Welcome Kit (Community Housing Partners)
- Move-In Packet (POAH)
- Home Sweet Home Notice (Winn)
- Eviction Prevention Checklist (Eden Housing)
- Housing Stability Support Plan (Eden Housing)
- Rent Reminder Letter (POAH)
- Rent Reminder Poster (POAH)
- Rental Assistance Resources (POAH)
- Road to Recertification (POAH)
- Late Rent Notice (Winn)
In addition, SAHF collected example resources that HSC members developed or used to support improved staffing collaboration and accountability between property management, resident services, and asset management.
- RASCI Chart Example (NHPF/Operation Pathways)
- Partnership Resource Guide and Agreement (Mercy Housing)
- ROCCS Meeting Structure (Community Housing Partners)
Staff Meeting Checklist (Eden Housing)