Mercy Housing ensures that on-site staff have the right tools for proper energy monitoring, operations, and maintenance; all critical factors to ensure energy and sustainability goals established during design and construction succeed in practice. At River Station, the maintenance manager accessed the property's real-time energy data, led an energy audit, and accessed free utility energy efficiency programs, all with the support of Mercy Housing’s Green Hope team and resources. This case study explores how effective maintenance leadership moved to action and highlights the takeaways around their sustainability efforts.