SAHF’s Housing Stability Cohort (HSC) is a unique, interdisciplinary working group of property management, asset management, and resident services leaders. Comprised of members from thirteen organizations, the HSC is dedicated to identifying both operational solutions and policy recommendations to strengthen housing stability for multifamily housing residents. During the HSC’s 18-month working period, they will produce resources for the field based on their expertise and housing stability data analysis.
HSC Members are listed below:
- BRIDGE Housing
- CommonBond Communities
- Community Housing Partners
- Eden Housing
- Mercy Housing
- National Church Residences
- National Housing Trust
- Preservation of Affordable Housing
- Prospera Housing Community Services
- The Community Builders
- The NHP Foundation / Operation Pathways
- Volunteers of America National Services
Resources from the HSC
Resident Communication Touchpoints Brief
Effective communication is the cornerstone of trust building in landlord-resident relationships. The Resident Communication Touchpoints Brief is a resource that describes three communication
s touchpoints from four participating organizations in our Housing Stability Cohort (HSC), providing insight into how they can be better leveraged to support housing stability. This brief describes each communication touchpoint and provides example documents that HSC participants use at each stage.
SAHF thanks JPMorgan Chase & Co. for its generous support. Unless otherwise specifically stated, the views and opinions expressed in these resources are solely those of SAHF and do not necessarily reflect the views and opinions of JPMorgan Chase Foundation or its affiliates.