The Certified Organization for Resident Engagement & Services (CORES) Certification recognizes owners that have developed a robust commitment, capacity, and competency in providing resident services coordination in affordable rental housing. This certification may be valuable to demonstrate this capacity and competency to potential partners and funders.

CORES Certification is one requirement (among others) in order for an owner of multifamily affordable housing to qualify for Fannie Mae™ Healthy Housing Rewards – Enhanced Resident Services™ financing incentives. This product enhancement benefits borrowers that incorporate resident services coordination systems in their newly constructed, rehabilitated or refinanced multifamily affordable rental properties.

The CORES website provides resources, tools, and best practices to help providers of resident services coordination to improve their service delivery and management systems. 

Learn About Certification